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About Us

At Silk & Stone, you and your health is why we are in business.  With years of extensive research, continual ongoing research and a cultural background that offers you unique and effective solutions for your everyday skin, hair, body and health needs, we are able to formulate products that are good and healthy for your overall well-being.  Each member of our team strives to give you the best prodcucs and services possible.  We can often formulate custom products to cater to your particular needs.  Your feedback is important to us.  Please don't hesitate to contact us via email at support@silknstone.com if you have any questions on comment.

Ordering Business Hours:

Monday - Friday 11am to 6pm PST.  To order please create your wholesale account online or call 503-342-6859 ext.102 or fax your order at 503-766-3962.  You may mail your order to Silk & Stone Inc., 3807 SE Belmont Street, Portland, OR 97214.  Please give complete contact information and street address for delivery. 

Payment Terms:

Payments are accepted by cash, check, Visa, MasterCard, or Discover.  There will be a $35 service charge on all returned checks. All payments are due in full before shipment.

Billing Inquiries:

Please call us at 503-342-6859 ext. 102 during our business hours from 10:00am to 6:00pm PST.

Shipment:

Most orders are shipped within 2 business days via ground.  Next day delivery, 2-day delivery & in-store pickup is also available.  Please specify any preferred carrier.  Customer pays all shipping charges unless special allowances are made in advance.

Backorders:

Backorder items are shipped as soon as they are available.  You are not charged for backorder items until they are ready to be shipped.  Backordered items are charged the price in effect at the time of shipping.  Please let us know if you do not accept backorders.  

Returns:

Please check your shipment upon receipt and contact us if there are any damages or discrepancies.  Please save all packing materials for claims inspector.  All shortage and/or damage claims must be reported within 15 days of receipt of goods.  The quality of Silk & Stone products is guaranteed.  We will replace any product or refund your money (our choice) if you are not satisfied.  Returns need to be made within 30 days of receipt provided that the merchandise returned is in saleable condition.  Before returning any item, please call with your original invoice number to receive a return authorization.  Silk & Stone Inc. is not responsible for any incidental or consequential damage.  Prices and policies are subject to change without notice. 

Wholesale:

We offer wholesale accounts for retailers who are interested in carrying our prodcuts in their stores.  More information coming soon.... If you would like to opne an account right away please email or call us. 

Privacy Policy:

Please click here to view our Privacy Policy

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